Privacy Policy

Charles River Recovery (“We” or “Us”) is dedicated to preserving your privacy and safeguarding your personal health information (PHI). This Privacy Policy (“Policy”) outlines how we manage the collection, use, disclosure, and protection of your information, adhering to the Health Insurance Portability and Accountability Act (HIPAA) and Massachusetts law 201 CMR 17.00.

Information We Collect

We gather various types of PHI, such as medical history, treatment details, insurance data, and other essential information for delivering our services. We also collect Personal Information including your name, social security number, driver’s license number, and financial account details.

How We Use Your Information

Your PHI and Personal Information are utilized for treatment, payment, healthcare operations, and as permitted or required by law. We might share your information in situations like medical emergencies, for public health purposes, or if we determine you pose a threat to yourself or others.

Disclosure of Information

Your information will not be disclosed without your consent, except when necessary for treatment, payment, healthcare operations, or as mandated by law, such as in cases of potential public safety threats.

Your Rights under HIPAA

Under HIPAA, you have several rights:

  1. Right to Access: You’re entitled to inspect and get copies of your PHI.
  2. Right to Amend: You may ask for corrections to your PHI if it’s incorrect or incomplete.
  3. Right to Disclosure Accounting: You can receive an accounting of certain disclosures of your PHI.
  4. Right to Request Restrictions: You may request limitations on the use and disclosure of your PHI.
  5. Right to Request Confidential Communications: You can ask for specific methods or locations for communicating about your PHI.
  6. Right to Complain: You can file a complaint if you believe your rights have been violated.

Our Legal Duties

We’re legally obligated to protect your PHI, provide you with this notice of our legal duties and privacy practices, and adhere to this notice’s terms.

Data Security

We’ve established a comprehensive information security program with administrative, technical, and physical safeguards. These measures are designed to prevent unauthorized access, use, disclosure, alteration, and destruction of your Personal Information and PHI, in line with 201 CMR 17.00.

Third-Party Service Providers

We ensure that any third-party service providers with access to your information commit to maintaining its confidentiality and integrity, abiding by the same regulations and privacy protections as this policy.

Changes to this Policy

We may revise this Policy as necessary and will notify you of any changes in how we handle your PHI.

Contact Us

For more information about our privacy practices, or to exercise your rights, please contact our Privacy Officer:

Rebecca Sheridan:

You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not result in retaliation.

This Policy is in line with HIPAA and Massachusetts law 201 CMR 17.00, emphasizing the security and confidentiality of your information, protection against threats, and prevention of unauthorized access or use.

Dr. Salah Alrakawi

Dr. Salah Alrakawi brings over 30 years of expertise in clinical medicine, academia, and administration. He is dual board-certified in Internal Medicine and Addiction Medicine, reflecting his deep commitment to providing comprehensive, patient-centered care.

Currently serving as the Medical Director at Charles River Recovery, Dr. Alrakawi also holds roles as an Attending Physician in the Department of General Internal Medicine at Brigham and Women’s Hospital, Atrius Health, and the Massachusetts Alcohol and Substance Abuse Center (MASAC). His multifaceted work underscores his dedication to advancing both the treatment of addiction and general internal medicine.

Dr. Alrakawi earned his medical degree from Damascus University and completed his Internal Medicine residency at Woodhull Medical Center. He is also a valued member of the teaching faculty at Harvard Medical School, where he helps shape the next generation of physicians.

Throughout his career, Dr. Alrakawi has been recognized with numerous awards and honors from the Massachusetts Department of Public Health, Tufts University School of Medicine, Tufts Medical Center, Lemuel Shattuck Hospital, and Brigham and Women’s Hospital, highlighting his contributions to public health, education, and patient care.

Beyond his professional endeavors, Dr. Alrakawi is an avid traveler who enjoys hiking, playing soccer, and immersing himself in diverse cultures around the world.

Steven Barry

Steven Barry holds a B.A. in Economics from Bates College with extensive professional experience in both financial and municipal management. In his role as Director of Outreach, Steve leads the Charles River team in fostering relationships across the recovery community, local cities and towns, labor partners, and serving as a general resource for anyone seeking help.

Steve’s Charles River Why – “Anything I have ever done in my professional career has been rooted in helping people.  There is no more direct correlate to that end than assisting people find their path to reclaim their life from the grips of addiction”. 

Jillian Martin
Jillian Martin, the Director of Clinical Services, brings over 15 years of experience in behavioral healthcare and more than a decade in national executive clinical leadership. She holds a Bachelor’s degree in Behavioral Science from Concordia College in Bronxville, NY, combining psychology and sociology, and a Master of Science in Marriage and Family Therapy from Eastern Nazarene College. Licensed as an LADC I and LMHC, she is also EMDR-trained. Her diverse background spans patient care in various settings, including inpatient treatment for underserved populations, utilizing an eclectic approach and innovative therapies to enhance patient experiences across levels of care. Jillian enjoys planning adventures, living life to the fullest, and spending quality time with her son.